Stop Feeling Misunderstood Through Effective Communication Skills with Charles Duhigg

May 20, 2024

CHARLES DUHIGG is a Pulitzer prize-winning journalist and the author of The Power of Habit, which spent over three years on bestseller lists and has been translated into 40 languages, Supercommunicators, also a bestseller published in 2024, and Smarter Faster Better, a third bestseller. Mr. Duhigg currently writes for The New Yorker magazine. A graduate of Yale University and the Harvard Business School, he has been a frequent contributor to This American Life, NPR, The Colbert Report, PBS’s NewsHour, and Frontline.

Mr. Duhigg led the team that won the 2013 Pulitzer prize in explanatory journalism for “The iEconomy”, a series that examined the global economy through the lens of Apple. That series included examinations of such topics as the factories in China where iPhones and iPads are manufactured. Mr. Duhigg has also received The George Polk award, the Gerald Loeb award, the Investigative Reporters and Editors Medal, the Scripps Howard National Journalism award, the Robert F. Kennedy Journalism Award, and other honors.

Mr. Duhigg lives in Santa Cruz with his wife and two children.

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Have you ever wondered if there’s a secret to unlocking effortless and effective communication?

At some point, you’ve probably felt tongue-tied, misunderstood, or simply like you can’t get your point across when talking to another person. The ability to connect with others can often look like a superpower. But science tells us anyone can be a supercommunicator—you just have to learn how.

I’m excited to welcome Charles Duhigg to the show today. Charles is a Pulitzer prize-winning author. Through in-depth research, he’s cracked the science and art of communication. His storytelling has landed him on the New York Times bestselling list multiple times, and he’s here to talk about his latest book, Supercommunicators: How to Unlock the Secret Language of Connection.

When you’re in a deep conversation and in a moment of connection, it reflects in your body and brain. Your breathing, heart rate, even your neural activity, all synchronizes with the other person. Listen in as Charles reveals the three habits all supercommunicators have, and how you can practice them to develop deeper, more meaningful connection with others.

CONNECT WITH Charles Duhigg

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"If you’re not having the same type of conversation at the same moment, it’s almost impossible to connect with the person you’re speaking with."

Charles Duhigg

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**This week’s show notes are taken from the video — enjoy!**

This is how Charles defines a supercommunicator. [3:54]
Supercommunicators tend to do this more when in conversations. [4:52]
When you’re engaged in deep conversation, this is what’s happening in your brain. [5:50]
Each way you communicate has its own set of rules, but they have something similar at the core. [7:22]
If you really want to connect during a conversation, you have to do this. [9:01]
These are the three habits supercommunicators use in every conversation. This is the first. [10:58]
To truly connect with someone, learn this technique. [11:42]
The third habit might be the simplest but most important. [13:33]
How important is non-verbal communication in a conversation? The answer might surprise you. [14:59]
Improving your communication skills will also improve this important cognitive skill. [17:19]
This is how you learn to express yourself more clearly and assertively. [18:30]
Before you engage in a conversation, ask yourself this. [19:40]
As he was researching for the book, Charles was surprised to find this in the personalities of supercommunicators. [23:20]
This is what Charles is most hopeful about regarding communication in the future. [25:14]
Charles hopes readers get this from his book. [27:27]
Take a screenshot, tag us (@jimkwik & @charlesduhigg), and share your biggest takeaway from this episode.
To connect with Charles, visit his website, here.
Don’t forget to grab a copy of his book, Supercommunicators, here.

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